Feature differences
| Delete Me | ||
| Ecosystem Plan | Autonomous Plan | Optimize Plan |
| Free | $29.99/ month | $59.99/ month |
| To logical delete of any customer information from Customers | To logical delete of any customer information from Customers | To logical delete of any customer information from Customers |
| To add/show the customer tag after the deletion | To add/show the customer tag after the deletion | To add/show the customer tag after the deletion |
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To set up the 'Unsubscribe' button in customer accounts on your Shopify store. | To set up the 'Unsubscribe' button in customer accounts on your Shopify store. |
| To integrate with Dotdigital address book after the unscribed/deletion | To integrate with Dotdigital address book after the unscribed/deletion | |
| To inform webhook after the unscribed/deletion | To inform webhook after the unscribed/deletion | |
| Auto deletion feature for inactive customer | ||
Differences in masking and tags based on the deletion method
| Logical delete from Customers | Delete from customer front | Auto deletion for inactive customer | ||
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Masking
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Send delete confirmation email | Not sent | Sent | Sent |
| What will the Account Status be after deletion? | The status will remain unchanged (i.e., it will not be disabled) | The status will remain unchanged (i.e., it will not be disabled) | The status will remain unchanged (i.e., it will not be disabled) | |
| Added the tag after deletion | Added | Added | Added | |
| Customers > Name | Change to **** **** | Change to **** **** | Change to **** **** | |
| Orders > Customer name | Change to **** **** | Change to **** **** | Change to **** **** | |
| Customers > Default address | Not displayed | Not displayed | Not displayed | |
| Orders > Shipping address | Displayed | Dislayed | Dislayed | |
| Customers > Phone number of shipping address | Not displayed | Not displayed | Not displayed | |
| Orders > Phone number of shipping address | Displayed | Displayed | Displayed | |
| Customers > Contact information > Telephone number | Not displayed | Not displayed | Not displayed | |
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Customers > email address
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A random string is appended to the registered email address | A random string is appended to the registered email address | A random string is appended to the registered email address | |
| i.e hello@flagship.cc deleted-{%uuid%}-hello@flagship.cc |
i.e hello@flagship.cc deleted-{%uuid%}-hello@flagship.cc |
i.e hello@flagship.cc deleted-{%uuid%}-hello@flagship.cc |
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Orders > email address
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A random string is appended to the registered email address | A random string is appended to the registered email address | A random string is appended to the registered email address | |
| i.e hello@flagship.cc deleted-{%uuid%}-hello@flagship.cc |
i.e hello@flagship.cc deleted-{%uuid%}-hello@flagship.cc |
i.e hello@flagship.cc deleted-{%uuid%}-hello@flagship.cc |
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| ＊Orders | Customer information in Customers will be deleted, but customer information recorded in order records is intentionally not deleted. This is due to potential future shipments and other reasons. | |||
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Tags
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deleted_accounts (Tag indicating logical deletion in Delete Me) |
Added to Customers > Tags | Added to Customers > Tags | Added to Customers > Tags |
| deleted_at:XXXX: (Date of logical deletion) |
Added to Customers > Tags | Added to Customers > Tags | Added to Customers > Tags | |
| deleted_datetime:XXXX (Date and time of logical deletion) |
Added to Customers > Tags | Added to Customers > Tags | Added to Customers > Tags | |
| deletedBy_ip-XXXX (admin user's IP address when the admin logical delete from Shopify) |
Added to Customers > Tags | Not Added | Not Added | |
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auto_delete_reminder_scheduled （When the set conditions for inactive members are met, a reminder will be granted.） |
Not Added |
Not Added |
Added to Customers > Tags |
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reminder-scheduled （For inactive members who have already received a reminder but will receive another one, a reward (or status) will be granted.） |
Not Added |
Not Added |
Added to Customers > Tags |
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deletion-scheduled （This tag will be granted after the final reminder is sent.） |
Not Added |
Not Added |
Added to Customers > Tags |
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auto_deleted （This tag will be granted after the auto deletion.） |
Not Added |
Not Added |
Added to Customers > Tags |
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auto_deletion_cancelled （When a customer who received the deletion notification email clicks 'Cancel' in the email, it will be granted when they are removed from the inactive members list.） |
Not Added |
Not Added |
Added to Customers > Tags |
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